Priority 2: Welcoming Community

Goal
Build and enhance avenues of communication among residents, the Township, businesses, and other stakeholders in support of a safe, vibrant, and welcoming community.
Performance Measures
Creation of a new ambassador program.
Status
- A new Ambassador Program is in progress and scheduled to be in place by December 2027.
- Grants and Engagement Coordinator has made an effort to attend more HOA meetings, regularly attends Chamber of Commerce events and hosts cable studio tours.
Performance Measure
Number of events per year.
Status
Cable and Community Relations works with more than 50 community producers to record and broadcast community events and programming. The videos are available on streaming platforms and on-demand.
Cable and Community Relations also produces an electronic bulletin board which airs on local cable channels and throughout the Township campus to promote events throughout the year.
Performance Measures
- Provide a Calendar of events by December 2026
- Maintain/Increase resident satisfaction with Township communication and community engagement.
Status
- A calendar is available on the Township website.
- Survey has been drafted.
Status
Brand standards have been established with comprehensive guidelines.
Performance Measure
Increase in community participation in available communication channels and activities measured year-over-year.
- Website clicks
- Newsletter participation
- Social media platforms
- Podcast meetings
Status
Efforts to increase community participation in existing communication channels:
- Website as a source of information
- Podcasts
- Continued mailing of print newsletter
- eNews enrollment
- Social Media platforms
- Municipal meetings
- Mobile app
- High School government tours
Added or expanded these programs to increase community participation:
- BCTV Sports Camp
- HOA engagement
- Road Advisory Committee
- Police/Fire Youth Academy
Outcomes
- Residents feel welcomed and knowledgeable about Township services, amenities, and businesses.
- The Township has a distinct and recognizable identity.