Registration FAQs

Four Easy Ways to Register for Classes, Trips and Programs

1. Call 248.723.3500 and register with Visa, MasterCard, American Express or Discover during regular office hours.

2. Come to the office and register and pay with cash, check or credit card.

3. Mail in your registration with check or credit card information.

4. Register online and pay with Visa, MasterCard or Discover.

How to Register

How to Register from Bloomfield Township on Vimeo.

Click here to visit the Bloomfield Seniors Registration website.

Senior Aqua Fitness Class in PoolWhat can you do on the registration section of the website?

  • Visit our class, trip and program listings 24 hours a day.
  • Create and update account profiles for family members.
  • Register yourself and family members for classes.
  • Review details for classes for which you have already registered.
  • Monitor your waitlist status.
  • Print receipts for payments you have made.

FAQ

1. I’ve taken classes with you before. Do I already have an account?
You may. Call our office at 248.723.3500 to obtain your password if you already have an account.

2. How do I set up a new account?
Please call 248.723.3500 or visit the Senior Center at 4315 Andover Rd., Bloomfield Township , MI 48302.

3. How do I set up family members to have the same family ID?
You will first need to log into your account. Once logged in, selecting the New Account push button and saving the new account information will automatically assign the new account with the same family ID.

4. What is my password?
Click the ‘Forgotten password?’ prompt on the consumer site when they log in. This will send an email to you with your login information. You may also call our office (248.723.3500) to obtain your password.

5. Can I change my password?
Yes, once you’ve logged in, select the My Account push button, followed by the Password push button. A saved entry there will assign your new password.

6. How do I register for a class?
Once your account has been created and you’ve logged on, view the Course Catalog and select the class you wish to register for. Simply fill out the information required on the registration and payments forms and submit the registration. A confirmation message and receipt will appear when the registration is complete.

7. How do I pay if I don’t want to use a credit card?
Full payment by credit card (or bank debit cards attached to American Express/Visa/MasterCard/Discover) is the only option available for this website. Payments by cash or check must be made in person or by mail.

8. How do I see what classes I am registered for?
By selecting the My Schedule push button, you will be presented with a page that lists all of the classes you have registered for. If you had not previously logged into the site, you will be prompted to log in first.

9. If I register for a class that has a Waitlist status, is my credit card charged?
No. Credit card information for waitlist classes is stored as a part of your registration, but your card will not be charged until you are confirmed into the class. Once a space opens up, your card will be charged, and if you have supplied an email address, you will receive an email confirmation of your status in the class.

10. Do I have to log in every time I want to register?
You can view the Course Catalog without logging in, however, you will have to be logged to register for a class. Once logged in, you may complete as many registrations as you’d like without logging in again.

11. I’m concerned about submitting a Credit Card over the Internet. How do I know your site is secure?
We use the latest Department of Defense SSL technology to ensure that all personal information you submit is encrypted and cannot be read by anyone other than you and authorized BTSS staff.

12. I’ve tried to register for a class, but get an error message that my credit card cannot be processed, even though I know it’s a valid account. Why is this?
There are many security features that are put in place when processing credit cards through the Internet. If you get an error message, please check the following:

Review the credit card number and expiration date you’ve entered to be sure they are an exact match to your card.

One of the security measures in place ensures that all the identifying information you’ve submitted to the Bloomfield Township Senior Services matches the identifying information your credit card company has on file for you. If name, address, city, and/or zip code do not match, you will receive a message that your credit card cannot be processed, and subsequently, your registration will not be processed. Review your Account Profile, update any necessary changes, and submit your registration again.

Be sure the type of credit card you are entering is a type accepted by our office. American Express/Visa, MasterCard and Discover are the only cards currently accepted.

If your Account Profile includes an email address, be sure you have entered a complete email with the ‘@’ symbol, and ending in ‘.com’, ‘.net’, etc.

Please contact us at 248.723.3500 with any additional questions.

Class Registration Policies

Registration for all classes begins the date the newsletter is mailed for Bloomfield Township residents. Non-residents pay $10 additional per class. Full payment is required with registration. Make checks payable to Bloomfield Township. $5 cancellation fee. No refunds once class has begun.

Bloomfield Township Residency Definition

A resident is a person who pays residential property taxes or resides in Bloomfield Township. Proof of residency is required; and a driver’s license, state ID, Township residential tax bill or current residential lease agreement are all valid forms of proof of residency. Once residency has been confirmed, BTSS staff will create a profile in our registration software.

Questions regarding residency questions may be submitted in writing for appeal. The Township Supervisor, Township Clerk and Senior Services Director will review pertinent information.

Bloomfield Township Resident Priority Registration

BTSS provides a “Priority Registration” period for confirmed Bloomfield Township residents. Registration during the first two weeks following the release of each newsletter will be reserved for residents who have confirmed their residency in person at the center. This change addresses the goal of serving Township taxpayers with priority as requested by our Township Board. Confirmed residents will have the first opportunity to register for their preferred programs. Once the priority registration period has ended registration for many programs will be opened up to all BTSS participants. Open Swim and Fitness Open Hours are reserved for Bloomfield Township residents only.

Bloomfield Travel Registration Policies

Full payment is required with registration. Make check payable to Bloomfield Township. Include phone #, trip date & menu selection. Non-residents pay $10 additional per trip. Trips depart from and return to the Center. Return times are approximate. EMERGENCY CARD required. Please complete card before checking in. No refunds w/less than 3 business day's notice. Cancellation fee for trips is $5 plus costs incurred, such as prepaid tickets or meals. Refunds may take 4-6 weeks. Popular trips fill quickly, register early!