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Meter and Billing

Most water and sewer customers are billed every three months while some high volume customers are billed monthly. Billings are based upon the water consumption measured by the water meter connected to the customer's water service. The following services are provided:

• Meter repairs or replacements
• Investigation of high or low consumption readings
• Monthly meter readings
• Final meter readings for occupancy changes
• Seasonal meter installations and removal
• Monthly billings
• Final bills for occupancy changes
• Account status updates

Meter and Billing FAQ's

1. We are moving. Do you take final meter readings?
Yes. We will take a final meter reading and prepare a final bill. In some cases we will need to gain access inside the house so it is best to request the reading prior to moving. Please call the Department at 248.433.7731 to make arrangements.

2. How can I pay my water/sewer bill?
Payments can be made either by cash or check at the Treasurer's Office. Alternatively, residents can pay their bills by American Express, MasterCard or Discover Card by calling 800.272.9829 or visit the Official Payments website. The Township Jurisdiction Code is 3233. There is an additional fee for this service.  You may also visit the Payment Options page of this website and use the direct deposit option.

3. How often do we get a bill?
Single family residential customers are billed for water and sewer services on a quarterly basis or every three months. Most commercial and multi-family customers are billed on a monthly basis.

4. If I have a question about my bill, whom should I call?
The Department can answer questions concerning water bills during normal office hours, 7:00 AM to 5:30 PM, Monday through Thursday, at 248.433.7731.

5. Can we have a separate meter for sprinkling?
At the option and expense of a property owner, an additional water meter, referred to as a secondary water meter, may be installed.  The secondary water meter shall allow for the metering of water that is directed exclusively to a sprinkler system or outside spigot or connection such as, but not limited to, a swimming pool. This water usage will not be applied into the calculation of the sewage disposal bill for the property.

6. Why is my bill so high?
Water consumption varies from season to season, with the highest period from April to October when outside usage increases. If your bill is higher than last year and you have not made any plumbing changes at your house, we suggest that you read your meter to confirm the billed amount. Secondly, we suggest that you check each of your plumbing fixtures for leaks.

7. Do rates change?
Water and sewer rates are reviewed annually and are adjusted as necessary to accommodate those costs that the City of Detroit charges each year.

8. Our tenants didn't pay their water bill. Can you help us out?
Water and Sewer services provided to the house are the responsibility of the homeowners whether they occupy or rent to someone else. Any water and sewer bills that are over 30 days delinquent as of September 1 of each year are placed on the winter tax bill for collection. We suggest that owners check the status of these accounts prior to the delinquent date.

9. Is this water and sewer bill estimated?
If, after the consumption amount, it does not say "estimate," then your water bill is based upon an actual reading. Bills are only estimated when the department is unable to gain access to read the meter or we determine that the meter may not be working. Estimated bills are based upon the average consumption from the past three years of meter readings from the same time period.

10. Are there Late Fees?
A 10% late fee will be assessed on all bills not paid within 20 days of the due date as per Ordinance #87, 13.01.

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Charter Township of Bloomfield
4200 Telegraph Road
P.O. Box 489
Bloomfield Hills, MI 48303-0489
248.433.7700

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